Privacy Policy
This Privacy Policy explains how Nearby Me (“we”, “us”, “our”) collects, uses, and protects your information when you use our website, services, and integrations. If you have any questions, contact us at hello@augusttech.io.
1. Information We Collect
We collect the following categories of information:
- Account information: name, work email, company, role.
- Usage data: feature usage, interactions, and diagnostics.
- WhatsApp and CRM metadata: message timestamps, delivery statuses, contact IDs, and HubSpot object references.
- Communication data: messages you send to support or via forms.
2. How We Use Information
- Provide and improve the Nearby Me service.
- Operate automation, nudges, and confirm-to-write updates.
- Monitor reliability, security, and performance.
- Communicate with you about updates, billing, and support.
- Comply with legal obligations.
3. Legal Bases
Where applicable (e.g., UK/EU), we process personal data under these bases: performance of contract, legitimate interests (product improvement, security, analytics), consent (where required), and compliance with law.
4. Data Retention
We retain data only as long as necessary for the purposes described, or as required by law. You may request deletion of your data at any time.
5. Sharing and Transfers
We may share data with trusted processors to provide our service (e.g., hosting, analytics, message delivery). We require appropriate contractual and security safeguards. If data is transferred internationally, we use recognised transfer mechanisms (such as SCCs) where required.
6. Security
We implement administrative, technical, and physical safeguards to protect data, including access controls, encryption in transit, and monitoring. No method of transmission is 100% secure.
7. Your Rights
Subject to applicable law, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. Contact us to exercise your rights.
8. Subprocessors
We use subprocessors for hosting, storage, analytics, and communication. A current list is available upon request.
9. Cookies
We use necessary and analytics cookies to operate and improve our site. You can control cookies via your browser settings. Where required, we obtain consent.
10. Children
Our services are not directed to children under 16. We do not knowingly collect personal data from children.
11. Changes
We may update this policy. We will post the updated version with its effective date. Material changes will be communicated as appropriate.
12. Contact
For questions or requests, contact: hello@augusttech.io
Jurisdiction-specific Disclosures
UK/EU
- Controller: Nearby Me
- Contact: hello@augusttech.io
- Data Subject Rights: access, rectification, erasure, restriction, portability, objection.
- Complaints: You may lodge a complaint with your local supervisory authority.
California (CCPA/CPRA)
- We do not sell personal information.
- We process personal information for business purposes as described above.
- California residents may request access, deletion, and correction of their information.
Effective date: 26 Oct 2025